APPENDIX B

Acronym and Symbol Definitions

Business and technology professionals are notorious for using a wide variety of three-letter and four-letter acronyms and symbols in their discussions, presentations, and literature. These often cryptic abbreviations represent the long string of words and modifiers that define some business or information technology concept or operation. Acronyms and symbols reduce the amount of typing necessary in memos and reports and, sadly, also allow much more information to be displayed on a PowerPoint slide ;-). As the emoticon at the end of the previous sentence indicates, even this author is sometimes tempted to use them. The creators of these acronyms and symbols usually do the courtesy of defining them when ...

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