Chapter 7. Bringing Process Maturity to an R&D Culture

Scenario and Real Case Study Facts: In this chapter, you will learn about GEAR, an R&D organization that had succeeded based largely on the skills and talents of its people, and its ability to respond rapidly to changing customer needs. But today, GEAR is facing new challenges brought on by this success. GEAR is moving out of the R&D world, and into a much larger world of fixed cost and schedule programs. Its success has led to rapid growth and new opportunities, but its parent company is concerned that GEAR’s agility—which in large part brought its current success—is now more of a risk than an asset to the organization.

7.1 What You Will Learn in This Chapter

• Practical and proven techniques ...

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