Chapter 1

A whole new world

So, let’s start with the good news. You successfully completed university or a master’s programme and did well enough for you to have been hired as a full-time employee. You skilfully navigated an arduous multiple-round interview process and landed a wonderful role in an amazing company. Getting a job is like qualifying to run a marathon. You have been admitted, your number has just been pinned to your chest but you still have to run the race. You have not done anything yet. The real work starts now.

Here’s the bad news: in my experience, only 30 per cent of your success can be attributed to your education and hard skills, which have been influenced and shaped by your intelligence quotient (IQ). You’ve probably spent ...

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