Customer challenge: IT regularly evaluates productivity applications based on user feedback and license costs, and often migrates end users from one productivity app to another. IT's challenge is understanding how the migration is going and whether users are adopting the new productivity app with the objective to EOL the older solution., for example, moving from WebEx to Skype to Zoom.
Workspace ONE Intelligence can help to quickly determine which devices have which productivity app installed and monitor the popularity of each app per location or group. It determines whether a location or group has completed the migration to the new app and uses automation to notify users that they ...