Chapter . Best practice development within a manufacturing enterprise collaboration framework

Ove Rustung Hjelmervik and Kesheng Wang[*]

Knowledge Discovery Laboratory Department of Production and Quality Engineering, NTNU, N-7491 Trondheim, Norway

Abstract

Best Practice, representing value-creating processes, has been understood in terms of how teams learn, internalize, apply and improve experiential knowledge within an enterprise collaboration framework. In mature markets firms are dependent on knowledge development processes making best practice more efficient and effective for the purpose of competitiveness, without being copied by competitors. However, for the global firm to leverage best practice, ICT (Information and Communication Technology) ...

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