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Required for Engagement: Knowing the Live Online Platform
The first step to engaging an online audience is to learn the delivery platform inside and out, backward and forward, and upside down. In fact, when facilitators don’t know how to use the online technology’s features, they’ll likely lose their audience while they figure out how to upload their slides, share their desktop, or get their mic to work.
This chapter describes the critical features of live online platforms and breaks down what each does and how they work to support the interactive activities described in the chapters that follow. Included is a robust checklist to locate and understand the most common features of the most popular platforms, including Zoom, Webex, Microsoft Teams, ...
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