Chapter 6EMOTIONAL INTERACTION
- 6.1 Introduction
- 6.2 Emotions and the User Experience
- 6.3 Expressive Interfaces and Emotional Design
- 6.4 Annoying Interfaces
- 6.5 Affective Computing and Emotional AI
- 6.6 Persuasive Technologies and Behavioral Change
- 6.7 Anthropomorphism
6.1 Introduction
When you receive some bad news, how does it affect you? Do you feel upset, sad, angry, or annoyed—or all of these? Does it put you in a bad mood for the rest of the day? How might technology help? Imagine a wearable technology that could detect how you were feeling and provide a certain kind of information and suggestions geared toward helping to improve your mood, especially if it detected that you were having a real downer of a day. Would you find such a device helpful, or would you find it unnerving that a machine was trying to cheer you up? Designing technology to detect and recognize someone's emotions automatically from sensing aspects of their facial expressions, body movements, gestures, and so forth, is a growing area of research ...