Interaction Design, 6th Edition

Chapter 10DATA AT SCALE AND ETHICAL CONCERNS

• 10.1 Introduction
• 10.2 Approaches for Collecting and Analyzing Data
• 10.3 Visualizing and Exploring Data
• 10.4 Ethical Design Concerns

 

Objectives

The main goals of the chapter are to accomplish the following:

• Provide an overview of some of the potential impacts of data at scale on both individuals and society.
• Introduce key methods for collecting data at scale.
• Discuss how data at scale is used in interaction design.
• Review key methods for visualizing and exploring data at scale.
• Introduce privacy and other ethical design concerns with data at scale and AI.

10.1 Introduction

What digital technologies do you use when you travel into the city for a day out with friends? Do you plan ahead using a variety of resources? Make a reservation for a restaurant for lunch? Think about buying tickets in advance? Do you create a WhatsApp group to do the planning, for example, to decide where to meet up with your friends and at what time? Do you check when the new museum you all want to go to is open, and read reviews about the exhibition that is currently on there and how much it costs? Having done the initial planning, do you then purchase a train ticket on your mobile phone train app and then check to see if the train you are planning to catch is running on time? Do you think about what to wear and whether you need to take an umbrella? Do you maybe ask your personal assistant, like Alexa, “What is the weather today?” ...