September 2001
Intermediate to advanced
280 pages
6h 33m
English
According to the October 30, 2000, issue of Red Herring magazine, corporations spent more than $60 billion to educate their employees in 1999. Although only about $300 million of that was spent on distance learning, projections see that expenditure growing to nearly $12 billion by the year 2003. In that same period, instructor-led training will drop from its current level of 71% of all training to 42%, while distance learning will nearly match it as the leading form of corporate training.
Although a good deal of current distance learning is designed to teach computer skills, it is being used increasingly to teach interpersonal skills such as management and customer service, and that trend will continue as distance learning ...