© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2024
D. OlynickInterfacelessDesign Thinkinghttps://doi.org/10.1007/979-8-8688-0083-2_4

4. The Evolving Role of AI: Automation and Beyond

Diana Olynick1  
(1)
Winnipeg, MB, Canada
 

Automation is often perceived as a benefit associated with AI. It involves transferring tasks to machines in order to improve efficiency, reduce errors, and enable scalability. Nevertheless, when it comes to computing tasks, there is an art to automation.

We must ensure that when removing the interface we don’t lose the touch in the experience. When we approach automation with a focus on design, it should not prioritize efficiency, aiming to enhance human immersion and overall experience ...

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