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Global Outsourcing

LEARNING OBJECTIVES

After going through this chapter, you should be able to:

  • Define the term “outsourcing” in the context of the modern world economy

  • Examine the different forms of outsourcing

  • Understand the factors that have acted as drivers of outsourcing

  • Review the factors responsible for the emergence of India as a major outsourcing destination

  • Understand the contribution of the IT/ITES industry in the Indian context

The Global Job Shift

New technology parks on the dusty outskirts of India's major cities are buzzing with activity. Inside Infosys Limited's 22-hectare campus in Bangalore, 250 engineers develop IT applications for the Bank of America. Elsewhere, Infosys staffers process home loans for GreenPoint ...

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