So, what's the problem? In this book, we present Internet Enabled Business Intelligence (IEBI) as a solution. Unfortunately, the word solution has been so abused by marketers that it has lost meaning. We begin, therefore, by looking at the characteristics of a solution. One of the responses I received to this approach from an early reviewer caught me a bit off guard. “Great, Internet Enabled Business Intelligence is a solution,” he said. “So, what's the problem?” At first I sputtered out some inarticulate platitude, aggravated that he was giving me a hard time. Then, after some reflection, I realized that often, as system engineers, we forget the real issue when we build systems. Whether they are Business Intelligence (BI) systems, ...

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