Internet Retail Operations

Book description

The rise of the Internet as the first choice for retail shoppers presents new challenges for retailers and suppliers. This book details how information technology evolved to play such a role in retail supply chain networks, how this has impacted supply chain networks, and how this has changed service operations.

Table of contents

  1. Front Cover
  2. Contents (1/2)
  3. Contents (2/2)
  4. Preface
  5. Acknowledgments
  6. Chapter 1: Internet Retailing: From Experimentation to Execution (1/2)
  7. Chapter 1: Internet Retailing: From Experimentation to Execution (2/2)
  8. Chapter 2: The World Wide Web and Information Technology (1/4)
  9. Chapter 2: The World Wide Web and Information Technology (2/4)
  10. Chapter 2: The World Wide Web and Information Technology (3/4)
  11. Chapter 2: The World Wide Web and Information Technology (4/4)
  12. Chapter 3: Scale Economies and the Network Effect in Internet Retailing (1/2)
  13. Chapter 3: Scale Economies and the Network Effect in Internet Retailing (2/2)
  14. Chapter 4: Operations Strategy for the Internet (1/3)
  15. Chapter 4: Operations Strategy for the Internet (2/3)
  16. Chapter 4: Operations Strategy for the Internet (3/3)
  17. Chapter 5: Supply Chain Management for a Virtual World (1/4)
  18. Chapter 5: Supply Chain Management for a Virtual World (2/4)
  19. Chapter 5: Supply Chain Management for a Virtual World (3/4)
  20. Chapter 5: Supply Chain Management for a Virtual World (4/4)
  21. Chapter 6: Defining the Value (1/2)
  22. Chapter 6: Defining the Value (2/2)
  23. Chapter 7: Outsourcing Internet Retail Operations (1/4)
  24. Chapter 7: Outsourcing Internet Retail Operations (2/4)
  25. Chapter 7: Outsourcing Internet Retail Operations (3/4)
  26. Chapter 7: Outsourcing Internet Retail Operations (4/4)
  27. Chapter 8: Understanding the Drivers of Cost-to-Serve (1/2)
  28. Chapter 8: Understanding the Drivers of Cost-to-Serve (2/2)
  29. Chapter 9: The Last-Mile Challenge (1/4)
  30. Chapter 9: The Last-Mile Challenge (2/4)
  31. Chapter 9: The Last-Mile Challenge (3/4)
  32. Chapter 9: The Last-Mile Challenge (4/4)
  33. Chapter 10: Managing Product Returns (1/3)
  34. Chapter 10: Managing Product Returns (2/3)
  35. Chapter 10: Managing Product Returns (3/3)
  36. Chapter 11: Amazon: Supply Chain Strategy and Innovation (1/3)
  37. Chapter 11: Amazon: Supply Chain Strategy and Innovation (2/3)
  38. Chapter 11: Amazon: Supply Chain Strategy and Innovation (3/3)
  39. Chapter 12: eShip-4U (1/5)
  40. Chapter 12: eShip-4U (2/5)
  41. Chapter 12: eShip-4U (3/5)
  42. Chapter 12: eShip-4U (4/5)
  43. Chapter 12: eShip-4U (5/5)
  44. Chapter 13: FreshDirect: Expansion Strategy (1/3)
  45. Chapter 13: FreshDirect: Expansion Strategy (2/3)
  46. Chapter 13: FreshDirect: Expansion Strategy (3/3)
  47. Chapter 14: Musictoday, LLC: Managing Inventory for Night Train (1/4)
  48. Chapter 14: Musictoday, LLC: Managing Inventory for Night Train (2/4)
  49. Chapter 14: Musictoday, LLC: Managing Inventory for Night Train (3/4)
  50. Chapter 14: Musictoday, LLC: Managing Inventory for Night Train (4/4)
  51. Chapter 15: Better World Books (1/3)
  52. Chapter 15: Better World Books (2/3)
  53. Chapter 15: Better World Books (3/3)
  54. Chapter 16: Cooking.com (1/3)
  55. Chapter 16: Cooking.com (2/3)
  56. Chapter 16: Cooking.com (3/3)
  57. Chapter 17: RelayFoods.com (1/3)
  58. Chapter 17: RelayFoods.com (2/3)
  59. Chapter 17: RelayFoods.com (3/3)
  60. Chapter 18: eBags: Managing Growth (1/3)
  61. Chapter 18: eBags: Managing Growth (2/3)
  62. Chapter 18: eBags: Managing Growth (3/3)
  63. Back Cover

Product information

  • Title: Internet Retail Operations
  • Author(s): Timothy M. Laseter, Elliot Rabinovich
  • Release date: July 2011
  • Publisher(s): CRC Press
  • ISBN: 9781439800928