Chapter 19. Voice/Data Integration Technologies


  • Provide an overview of technologies and applications of integrated voice/data networking.

  • Outline the differences between the various voice/data integration technologies, and tell when each should be used.

  • Understand the specific protocols involved in voice/data networking.

  • List specific network engineering challenges and solutions associated with the integration of voice and data.


Voice/data integration is important to network designers of both service providers and enterprise. Service providers are attracted by the lower-cost model—the cost of packet voice is currently estimated to be only 20 to 50 percent of the cost of a traditional circuit-based voice network. Likewise, enterprise ...

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