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Interpersonal Communication Skills in the Workplace, Second Edition by Richard Luecke, Jeffery H. Davis, Perry McIntosh

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3Barriers to Communication—and How to Overcome Them

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Learning Objectives

By the end of this chapter you should be able to:

• Define “communication barrier.”

• List eight communication barriers typically found in the workplace.

• Learn how to identify typical communication barriers in action.

• Explain how the eight barriers can be overcome.

WHAT ARE COMMUNICATION BARRIERS?

Communication barriers in the workplace are factors that keep people from fully understanding one another. The degree of misunderstanding can range from minor to complete.

How often have you felt that another person has prejudged the matter on which you are conferring, making ...

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