Interpersonal Communication Skills in the Workplace, Second Edition

4Communicating with Different Personality Types

Learning Objectives

By the end of this chapter you should be able to:

• Explain the preferences of the different Myers-Briggs personality types.

• Indicate how the different personality types communicate and deal with information.

• List the key areas in which personality type differences create communication difficulties.

• Identify things you can do to make communication between different personality types more effective.

PERSONALITY DIFFERENCES

Many breakdowns in communication are attributed to the problem of “personality differences.” That diagnosis is often followed with this advice: “And since ...