Susanne M. Jones and Graham D. Bodie

16 Supportive communication

Abstract: The study of supportive communication revolves around verbal and non-verbal behaviors that are enacted with the primary intention of improving the psychological state of another person. Since the early 1980s supportive communication has grown into a veritable field of study in interpersonal communication. In this chapter we present a critical review of the dominant research program in supportive communication, person-centered theory. We argue that person-centered theory has grown into a mature theory replete with a stable philosophical base from which a series of exciting theoretical and empirical programs can be launched. In support of our contention, we present a brief ...

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