Blurring Boundaries
Establishing and transforming relationships to people is no trivial task for an enterprise. They span the entire enterprise space, including all actors, processes, artifacts and channels used to facilitate exchanges with people, touching many disciplines and professional practices. The knowledge required demands insights from business and entrepreneurship, technology and engineering, as well as society and the human condition. Consequently, addressing them requires holistic, cross-domain thinking beyond the conventional analytic and decision-centric mindset. It requires involving people with different backgrounds and a diverse skillset, and making them collaborate effectively to achieve innovation. To do so, enterprises ...
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