Intranets: a Guide to their Design, Implementation and Management

Chapter 2Models for implementation

As mentioned previously in this chapter, Intranets are generally recognised as being fairly uncomplicated to initiate. This is especially true if the underlying network infrastructure already exists. However, it is at this point that many corporate Intranets have been seen to stagnate and subsequently fail. So what are the reasons for this?

Following a field study of Intranet implementation in large Danish and South African organisations, Damsgaard and Scheepers (2000) have prescribed a four-stage model that allows an organisation to reflect on each process used to implement their Intranet and plan more strategically for its future development. An inherent benefit in the use of this model is that it provides ...