Intranets: a Guide to their Design, Implementation and Management

Chapter 4Outsourcing

Outsourcing or sub-contracting work relating to the creation and development of your Intranet can of course be sought at any stage of its evolution. Unfortunately, external consultants or sub-contracting agencies rarely come cheap. Therefore, it is better to recognise at the beginning, especially at the costing phase, as to what services or expertise the organisation has at its disposal and to assess realistically what expertise it is lacking. Attention at this stage should be given to the word ‘disposal’. A sponsor or equivalent may have asserted that SQL programming expertise is required (perhaps for integrating legacy databases with a web-browser front-end), then identified a programmer or team of programmers and assumed ...