This part of the book will introduce you to the four intrinsic rewards that drive employee engagement, give you an understanding of their powerful effects, and provide you with a diagnostic framework you can use to build those rewards.

The Four Intrinsic Rewards

During the compliance era when work was less meaningful, managers were forced to think about how they could make workers care about their work. So their motivational arsenal depended heavily on using rewards and punishments that were extrinsic to the work itself and on applying direct social pressure. It would likely surprise those old-school managers to learn that the key rewards that drive worker engagement today ...

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