In this chapter, we focus on how we can create solutions using chatbots and look at some best use cases of chatbots. The objective of this chapter is to bring insight to how chatbots are valuable solutions in a variety of situations, such as automating the password reset process, rendering a knowledgeable response, and searching for information. Chatbots are used as solutions to business problems across industries—from call centers to medical practices, from banking to insurance, from IT to manufacturing.
Utility Service Providers
Chatbots can be deployed by utility services ...
