© John Kouraklis 2019
John KouraklisIntroducing Delphi ORMhttps://doi.org/10.1007/978-1-4842-5013-6_3

3. Call Center Application

John Kouraklis1 
(1)
London, UK
 

We are now ready to make our work more practical. We have seen different approaches in using ORM frameworks, and we have a good understanding of the fundamentals of Aurelius. In this chapter, we work on setting up the building blocks that will allow us to see Aurelius in practice.

The Application

For the purpose of this book, we are going to develop the back end and the code of the database layer of an application that manages data from a call center. The data set and the dashboard come from Trump Excel (Bansal, 2019). Sumit Bansal has created a great site on Excel and offers data from a call ...

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