7 Making social connections with chatbots
This chapter covers
- Exploring anecdotes of human-chatbot relationships
- Introducing the social causes and context of human-chatbot relationships
- Discussing the benefits and the potential downside risks of such relationships
- Recommending courses of action for the development of responsible social chatbots
“Siri, will you marry me?” Judith Newman, mother and author of To Siri, With Love, recalls the moment she heard her son, Gus, pop the question to the voice assistant. When Siri responded, “I’m not the marrying kind,” Gus persisted: “I mean, not now. I’m a kid. I mean when I’m grown up.” Siri said firmly, “My end-user agreement does not include marriage,” and Gus moved on. Newman was floored—it was the ...
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