After reading this chapter, you will be able to:
• Identify the communications needs for a project.
• Define content and format for project communications.
• Describe effective project communication.
• Develop a communication plan.
We have stated that a major part of a project manager’s job is to communicate—regarding status, progress, issues and problems, forecasts of budget, schedule completion, and so forth. Much of this communication will be informal, such as hallway conversations or responding to e-mails. The most visible part will be formal communications, such as status reports, meeting minutes, presentations, and management documents. Because of the central role communication ...