Chapter 1


1.1 What is a Project

1.1.1 Projects and Operational Work

Project Management Institute (2004) defines a project as a temporary endeavor undertaken to create a unique product or service. The definition entails five important characteristics of a project, some explicitly mentioned and some following as a consequence. These characteristics also define some of the requirements of a good project manager, as we will see later.

The first characteristic is that a project is temporary, that is, it has a beginning and an end. In many cases, determining the start and the end is easy. Consider the following examples: a contract sign-off, a formal authorization to proceed from senior management, a system going in production. In practice, ...

Get Introduction to Software Project Management now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.