August 1999
Beginner
496 pages
11h
English
This chapter describes the quality/process manager’s role. If you have been assigned this role, the chapter gives you helpful pointers on how to perform it most effectively. The topics covered are
The quality/process manager’s goals
Helpful quality/process manager skills and abilities
The quality/process manager’s principal activities
The quality/process manager’s project activities
The first three sections provide ...
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