Introduction to User Experience Design

Video description

8+ Hours of Video Instruction

This LiveLessons video course introduces the principles of user experience design to new or seasoned developers. It covers the terms, roles, responsibilities, and how to build products with users in mind.


Happy users are a company's biggest advocates. Every interaction a user has with a website or an app contributes to the user experience. Introduction to User Experience Design LiveLessons uncovers the opportunities and processes to creating exceptional user experiences to delight your users.

This course is for anyone involved with the creation of websites or apps that are used by end users. It focuses on the web page, app experience, showing various website examples that are either viewed in a browser or as screenshots, illustrating effective design and considering multiple ways to interact with a site based on different motivations.

About the Instructor

Nick DeNardis oversees the digital communications at Wayne State University, where he is responsible for the overall user experience strategy across the public-facing digital properties. With 20 years of experience working on the web, Nick has led creative teams to produce seamless digital experiences, is a speaker and organizer of national conferences for web and marketing professionals, and a local meetup organizer. Nick has a BS in Computer Science and a Masters in Library and Information Sciences (MLIS) with a focus on information management. Nick has taught web development at the University of Washington, is an IAAP certified professional in web accessibility, and is an executive producer for TEDxDetroit.

Skill Level
  • Beginner to Intermediate
What You Will Learn
  • Understand what makes a website/app usable
  • Learn common patterns that users look for
  • Measure the success of a site/app
  • Perform A/B tests to increase the usability of a site/app
  • Sell design or implementation changes to team members based on data
Who Should Take This Course
  • Primary: Web developers, UI designers, UX designers
  • Secondary: Web product managers
Course Requirements
  • Basic comfort level creating web sites or apps, or have a high level understanding of the process.
About Pearson Video Training

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Table of contents

  1. Introduction
    1. Introduction to User Experience Design: Introduction
  2. Lesson 1: Understand Core Concepts of User Experience
    1. Learning objectives
    2. 1.1 Dive into terms
    3. 1.2 Understand the technology, business, and design of UX
    4. 1.3 Explore roles and responsibilities
    5. 1.4 Get into the UX mindset
  3. Lesson 2: Review Principles of Interaction Design
    1. Learning objectives
    2. 2.1 Learn Jakob Nielsen's 10 principles for interaction design
    3. 2.2 Visibility of system status
    4. 2.3 Match between system and the real world
    5. 2.4 User control and freedom
    6. 2.5 Consistency and standards
    7. 2.6 Error prevention
    8. 2.7 Recognition rather than recall
    9. 2.8 Flexibility and efficiency of use
    10. 2.9 Aesthetic and minimalist design
    11. 2.10 Help users recognize, diagnose, and recover from errors
    12. 2.11 Help and documentation
  4. Lesson 3: Walk Through the UX Process
    1. Learning objectives
    2. 3.1 Build user-centered thinking
    3. 3.2 Learn the different UX disciplines
    4. 3.3 Lower the cognitive friction
    5. 3.4 Explore a case study: internal customer-service tool--Part 1
    6. 3.5 Explore a case study: internal customer-service tool--Part 2
  5. Lesson 4: Discover UX Myths and Pitfalls
    1. Learning objectives
    2. 4.1 Understand UX != UI
    3. 4.2 Explore the myth: Only UX professionals can improve the user experience
    4. 4.3 Explore the pitfall: User feature requests translate to good UX
    5. 4.4 Discover lazy or messy user interfaces
  6. Lesson 5: Create UX Artifacts
    1. Learning objectives
    2. 5.1 Create user flow
    3. 5.2 Craft sketches
    4. 5.3 Build wireframes
    5. 5.4 Add design
    6. 5.5 Finish with implementation
    7. 5.6 Explore a case study: coffee-shop website where users can subscribe to coffee of the day
  7. Lesson 6: Change the User Experience
    1. Learning objectives
    2. 6.1 Learn the three pillars: Happy, Satisfied, and Productive
    3. 6.2 Discover you are not the user
    4. 6.3 Giving users a path forward
  8. Lesson 7: Explore Case Studies
    1. Learning objectives
    2. 7.1 Explore a case study: URL shortener application VR Tour website and app
    3. 7.2 Explore a case study: landing page
    4. 7.3 Explore a case study: mobile navigation College of Education redesign
  9. Lesson 8: Discover Visual Design Patterns
    1. Learning objectives
    2. 8.1 See UI shapes, recognition versus recall
    3. 8.2 Add whitespace, grouping, and alignment
    4. 8.3 Experience animation, changes, and user feedback
    5. 8.4 Add colors and contrast
    6. 8.5 Build progressive disclosure
  10. Lesson 9: Conduct A/B and Multivariant Tests
    1. Learning objectives
    2. 9.1 Explore the process
    3. 9.2 Build a test
    4. 9.3 Analyze the results
    5. 9.4 Iterate
    6. 9.5 Learn why not everything can be tested
    7. 9.6 Explore limitations of iterative design
  11. Lesson 10: Make the Business Case for Changes
    1. Learning objectives
    2. 10.1 Understand the business
    3. 10.2 Use user research at multiple points in the process
    4. 10.3 Sell design systems
    5. 10.4 Explore options for in-person research
    6. 10.5 Explore options for online research
    7. 10.6 Present tests and results
  12. Lesson 11: Avoid Dark Patterns
    1. Learning objectives
    2. 11.1 Learn dark patterns
    3. 11.2 Craft user-focused defaults
    4. 11.3 Build in security and privacy
    5. 11.4 Understand business goals versus user goals
  13. Lesson 12: Get a Fresh Perspective
    1. Learning objectives
    2. 12.1 Evaluate design from the outside in
    3. 12.2 Explore alternative input and output devices
    4. 12.3 Test on physical devices
  14. Lesson 13: Apply the Principles
    1. Learning objectives
    2. 13.1 Start with UX principles
    3. 13.2 Discover UX in action
    4. 13.3 Test and refine UX
  15. Summary
    1. Introduction to User Experience Design: Summary

Product information

  • Title: Introduction to User Experience Design
  • Author(s): Nick DeNardis
  • Release date: October 2021
  • Publisher(s): Pearson
  • ISBN: 0137534469