5.Retaining Technical and Professional Workers

As I tour the world , I hear a common complaint about the difficulty of retaining outstanding technical and professional workers. It is a persistent cry in the rapid-growth firms of the Asia-Pacific region; for example, I was told in Vietnam that the average turnover rate in many companies is 100 percent! When I asked how their HR departments manage to keep up with so much “churn,” I was told that “they are part of the problem rather than part of the solution because they leave, too!”

Retention is an important part of any talent-management program. It is also an important part of any technical talent-management program. There are several important steps that decision makers can take to address a ...

Get Invaluable Knowledge now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.