6.Managing and Engaging Technical and Professional Workers
Managing technical and professional workers can be especially challenging, some believe. As Bernard Rosenbaum wrote some years ago:
Leaders of scientists and engineers must be able to understand and respond to the special needs of technical professionals. Such needs include a desire for autonomy and achievement. Technical professionals tend to identify primarily with their profession and secondarily with their company. Further, they are more resistant to internalizing and committing to mandated organizational goals than are most occupational groups. Given the strong characteristics of technical professionals, managing them requires special knowledge, strategies, and tactics. The technical ...
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