Investigations in the Workplace, 2nd Edition

Chapter 1

The Process of Investigation

Key Learning Points

1. An investigation is best defined as the logical and intelligent collection of information through inquiry and examination for the purpose of developing evidence so as to solve a problem.

2. Process is the principle driver allowing consistent quality and scalability of one’s workplace investigations.

3. The fact-finder and decision maker should not be one and the same person. Whenever possible, these roles should be held by different people.

4. Most fact-finders have only six methods of ...