Investigations in the Workplace, 2nd Edition

Chapter 7

Improving Results

Key Learning Points

1. The amount of effort and investment put into a workplace investigation will be proportional to its complexity.

2. Use investigative milestones to plan your work and measure your results. Incorporate milestones into every project plan.

3. When purchasing investigative services do not buy from a lowballer. Remember, you usually get what you pay for.

4. Even small, incremental recoveries can actually have significant impacts on the bottom line. For example, accepting the repayment of $100,000 at 7% ...