Chapter 10. The Payoff from Enhanced Selection

Chapter 8, “Staffing Utility: The Concept and Its Measurement,” provided you with the logical and mathematical models for calculating the utility of staffing. Chapter 9, “The Economic Value of Job Performance,” showed how to estimate an important element of staffing utility models: the monetary value of the standard deviation of performance. When you put the models of Chapter 8 together with the estimates of Chapter 9, you end up with powerful analytical frameworks that help predict when investments in enhanced staffing will pay off. In this chapter, we present evidence that suggests that such programs often pay off handsomely. This is important because lacking the frameworks provided here, organization ...

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