Introduction

Those of you who have to deal with more than a handful of iPhones, iPads, or iPod Touches already know why you manage iOS devices. For everyone else, “manage” is not a short way to say “impose draconian control.” Managing devices on your network, including iOS devices, not only makes your life easier, but should also make life easier for your users.

That’s my core philosophy with regard to device management. In the end, device management has to make life easier for the user.

A happy side benefit to this is that when done right, it makes your life easier, too. When a user can personally take an iPhone from activation to full network integration in two to three steps and about five minutes, it frees you and that user to actually

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