iOS in the Enterprise: A hands-on guide to managing iPhones and iPads

1. When iTunes Is Enough

Contrary to what a lot of people may want you to think, you don’t always need a specialized tool to manage iOS devices. When you have simple needs, all you require is iTunes. Sometimes, simple is good.

Limitations of iTunes

Of course, the downside of simple is that it’s simple. Managing iOS devices with iTunes means that you’re accepting a set of limitations over what you can manage and how you do so.

First, you have to use iTunes via USB. There’s no option for over-the-air (OTA) configuration. Second, most of your control will come from the device itself, so the management process is fairly manual.

Realistically, an iTunes-only configuration is for the small office/home office (SOHO), or for the “small” end of small-to-medium ...