Chapter 15. When Good iPhones Go Bad
In This Chapter
Fixing iPhone issues
Dealing with network and calling problems
Eliminating that sinking feeling when you can't sync
Perusing the Apple Web site and discussion forums
Sending your iPhone to an Apple Store
In our experience, iPhones are usually reliable devices. And, most users we talk to report trouble-free operation. Notice our use of the word most. That's because every so often, a good iPhone goes bad. It's not a common occurrence, but it does happen. So in this chapter, we look at the types of bad things that can happen, along with suggestions for fixing them.
What kind of bad things are we talking about? Well, we're referring to problems involving
The phone itself
Making or receiving calls
Sync, computers (both Mac and PC), or iTunes
After all the troubleshooting, we tell you how to get even more help if nothing we suggest does the trick. Finally, if your iPhone is so badly hosed that it needs to go back to the mother ship for repairs, we offer ways to survive the experience with a minimum of stress or fuss.
Our first category of troubleshooting techniques applies to an iPhone that's frozen or otherwise acting up. The recommended procedure when this happens is to perform the six Rs in sequence:
Reset your iPhone
Remove your content
Reset settings and content
If your iPhone acts up on you — ...
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