March 2005
Beginner
432 pages
12h 26m
English
Content preview from iPod and iTunes: The Missing Manual, Third EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Problems with the iTunes Music Store
The iTunes Music Store arrived on the scene in April 2003. As with any new product, a few glitches and gaps popped up as shoppers stampeded the store. Here are a few of the more common issues or errors you might occasionally encounter when using the service.
-9800, -9815, or -9814 Error
The Music Store is quite persnickety about punctuality and being on time. If you get this negative-sounding numerical error when trying to play a song you bought from the iTunes Music Store—or even when trying to connect to the store—quit iTunes. Set your computer’s clock to the correct time (use System Preferences on Mac OS X; the Control Panel in Windows).
Music Store Window Is Blank
If you’re using iTunes, but clicking the Music Store icon produces only a blank window, then one of these problems is probably afoot:
You’re using an ad- or privacy-filter program, a firewall program, or “Web acceleration” software. Updating to the latest version of iTunes should help.
Configure your privacy or security software to permit access to specific Web sites, if it offers this feature. Put phobos.apple.com and phobos.apple.com. edgesuite.net on the list. Now you should be able to get into the iTunes Music Store even when your moatware is enabled.
You’re using McAfee Privacy Service, which doesn’t work well with the iTunes Music Store.
-5000 or -35 Error When Downloading (Mac Only)
This error refers to scrambled Mac OS X permissions for the iTunes Music folder. (Permissions
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.