ISO 22301:2019 and business continuity management – Understand how to plan, implement and enhance a business continuity management system (BCMS)

CHAPTER 2: CONTEXT, INTERESTED PARTIES AND SCOPE

4.1 Context of the organisation

Before implementing any management system, it is necessary to identify the context in which the organisation operates, and any issues that arise from it that might affect the organisation or its BCMS.

Organisations implementing their first management system sometimes struggle with this requirement. The Standard does not provide much information on what this process should look like or what its outputs should be, and as a result, even experienced practitioners approach this requirement in radically different ways.

The goal of this requirement is not merely to reiterate the obvious – organisation X is in the business of Y, and so on – instead, the requirement drives ...