CHAPTER 5: SUPPORT
7.1 Resources
It will come as no surprise that a BCMS, as with any other significant business project, requires resources both before and during implementation, and a commitment to maintain and improve it. Yet, all too often, management systems are hamstrung by a lack of appropriate resources, no doubt contributing to the horror stories of management system projects going off the rails and over-budget that are familiar to many senior leaders.
Top management are ultimately responsible for ensuring that sufficient resources are available for the project to succeed, and the Standard makes this clear in clause 5.1. It is therefore essential that top management are provided with the right information to make the necessary resources ...
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