ISO19770-1:2012 SAM Process Guidance: A kick-start to your SAM programme

CHAPTER 2: THE ISO19770-1:2012 FRAMEWORK

Whilst this booklet should support/pique your interest in SAM and the processes required to make it an effective business practice, I would strongly recommend obtaining a copy of the Standard itself – available from the ISO website: (www.iso.org). Please ensure you obtain the correct standard; −2 concerns itself with the rules pertaining to Software Identification Tags; −3 is centred on the specifications relating to Product Use Rights.

ISO19770-1 focuses on 27 processes/activities which it deems core to addressing effective software asset management – these are divided as follows (see Figure 2, Figure 3 and Figure 4).

Figure 2: Organisational management processes for SAM

Figure 3: Core SAM processes ...