It may seem unusual, in a pocket guide on the international IT governance standard, to have a chapter on project governance. Effective project governance, though, is one of the areas in which ISO/IEC 38500 can have the most immediately beneficial impact, and should be a key consideration for the IT steering committee.

Organisations continually upgrade their IT systems or deploy new systems to improve customer service, reduce cost, improve product or service quality, and deliver new products, services and business models. These deployments often involve strategic risk for the organisation; they always involve operational risk.

Risk management is a responsibility of the governing body and, therefore, project governance ...

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