Chapter 1. The Case for IT Transformation and IT as a Service (ITaaS)
The role of Enterprise IT organizations is changing faster than it ever has, and it is time for the industry to reevaluate the fundamental purpose, relevance, and value of an IT organization to the Enterprises of tomorrow. Today’s Enterprise businesses have little choice but to rely on their IT organization to help them embrace the digitization of the business, navigate digital disruption, and develop transformative capabilities that can allow their business to become the marketplace disruptor. IT is now more central than ever to daily business operations, and the execution of processes that achieve critical business outcomes. We are nearing a point in which a determining ...
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