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IT Essentials: PC Hardware and Software Companion Guide, Fifth Edition by Cisco Networking Academy

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Chapter 12. Advanced Troubleshooting

Objectives

Upon completion of this chapter, you should be able to answer the following questions:

Image What is the six-step advanced troubleshooting process?

Image How can I apply the troubleshooting process to computer components and peripherals?

Image How can I apply the troubleshooting process to operating systems?

Image How can ...

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