Chapter 12. Advanced Troubleshooting

Objectives

Upon completion of this chapter, you should be able to answer the following questions:

Image What is the six-step advanced troubleshooting process?

Image How can I apply the troubleshooting process to computer components and peripherals?

Image How can I apply the troubleshooting process to operating systems?

Image How can ...

Get IT Essentials: PC Hardware and Software Companion Guide, Fifth Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.