18 The ‘Know How Fund’project database

Sam Smith, Lawrence Zentner, James Robson, DavidWelch, Nick WoellwarthCranfield School of Management, Cranfield University


An existing database within the UK Overseas Development Administration is under used. The reasons for this are examined in terms of people, processes and technology. The system is examined within the context of the overall information systems portfolio. Key staff are interviewed and recommendations are made for gaining benefits from revisions to the current database.

Introduction to the Know How Fund

Fund objectives

The Know How Fund (KHF) is Britain's programme of bilateral technical assistance to the countries of Central and Eastern Europe. First established in 1989, its aims ...

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