IT Manager's Handbook, 2nd Edition

CHAPTER THREE Staffng Your IT Team

We’re all either our greatest advocate or our greatest Achilles’ heel.

—JONATHAN WYGANT

CHAPTER TABLE OF CONTENTS

1. Why IT Managers Need to Deal with Hiring People 44

2. Write a Position Description 55

3. Recruiters 61

4. Selecting Candidates 65

5. Outsourcing and Of shore Outsourcing 88

6. Additional Resources 92

Your success and failure as an IT Manager is based almost entirely on the people that work for you. Every time you hire a new employee, you have an opportunity to add value to your team and to adjust the balance of skill sets and personality of the team — and to your company as a whole. Therefore, each hire should have your full attention and not be dismissed as another administrative chore. ...