IT Manager's Handbook: The Business Edition

Chapter Three Staffing Your IT Team

We’re all either our greatest advocate or our greatest Achilles’ heel.

—JONATHAN WYGANT

Chapter Table of Contents

• 1. Why IT Managers Need to Deal with Hiring People 76
• 2. Write a Position Description 88
• 3. Recruiters 94
• 4. Selecting Candidates 98

Your success or failure as an IT Manager is based almost entirely on the people who work for you. Every time you hire a new employee, you have an opportunity to add value to your team, to your company as a whole, and to adjust the balance of skill sets and personality of the team. Therefore, each hire should have your full attention and not be dismissed as another administrative chore. This chapter discusses the important details associated with the various ...