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© 2010 by Bill Holtsnider and Brian D. Jaffe. Published by Elsevier, Inc. All rights reserved.
Portions of this book were originally published in IT Manager’s Handbook, Second Edition by Bill Holtsnider and Brian Jaffe. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage and retrieval system, without permission in writing from the publisher. Details on how to seek permission, further information about the Publisher’s permissions policies and our arrangements ...