IT Manager's Handbook, 3rd Edition

Chapter 1

The Role of an IT Manager

The manager is the dynamic, life-giving element in every business.

Peter Drucker

Chapter table of contents

1.1 Just What Does an IT Manager Do?

1.2 Managers in General

1.3 The Strategic Value of the IT Department

1.4 Developing an IT Strategy

1.5 Leadership versus Management

1.6 Starting Your New Job

1.7 The First 100 Days

1.8 Two IT Departments—What Happens if Your Company Merges with Another?

1.9 Further References

Common issues and questions about IT Managers include:

• What does an IT Manager actually do?

• Did you recently receive a promotion into that job with no prior training?

• Are you glad you got the job?

• Do you eventually want to become one?

Before we help you answer those questions, we discuss ...