Chapter 2. How to Choose an IT Outsourcing Supplier
Having decided to outsource your organisation’s IT function (all, or part of it), you now need to find a supplier. There are many such companies in the market, and they all have unique selling points, so you may find it difficult to decide straightaway which one to choose.
Most organisations facing this situation have reaped the benefits of careful selection planning. It is not always the case that the biggest global named IT supplier, or the cheapest, will be the right one for your company’s needs.
A typical selection process
The process usually follows various steps, typically (but not always) following a route which involves the following.
An organisation will normally develop and finalise a specification ...
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