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IT Project Management, 2nd Edition by Joseph Phillips

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10.6. Creating a Strategy for Quality

As with any area of project management, you won't be successful without a plan. Quality control requires a plan, a process, and a strategy to implement and enforce it. You can attack quality enforcement many ways; the best, however, is to lead by example. You should be the focal point of quality for your team, as Figure 10-9 depicts, in all that you do. Leading by example shows your team your own level of dedication to the project and that you expect your team to follow.

Figure 10.9. Project managers are the foundation for quality.

10.6.1. Revisiting the Iron Triangle

The second best method of implementing ...

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